Delivery Information

Christmas Closure Dates

Mutts & Hounds will be closed from 24th December 2015 - 4th January 2016. Any orders placed between those dates will be despatched w/c 4th January.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Christmas Deliveries 2015

To receive your purchase before Christmas and avoid disappointment please place your order before the following deadlines:

UK

Free Delivery - Order by 12pm Friday 18th December.
Standard Delivery - Order by 12pm Monday 21st December.
Next Day Delivery - Order by 12pm Wednesday 23rd December.

International

Belgium, Denmark, Luxembourg, Netherlands, Norway, Slovakia, Switzerland - Order before Friday 18 December
France, Austria, Iceland, Ireland, Portugal, Spain - Order before Wednesday 16 December
Canada, Finland, Sweden, USA, Czech Republic, Germany, Italy, Poland - Order before Monday 14 December
Greece, Australia, New Zealand, Caribbean, Central & South America - Order before Tuesday 8th December   
Asia, Cyprus, Far East, Japan, Eastern Europe (ex. Poland, Czech Republic and Slovakia - Order before Monday 7 December
Africa, Middle East - Order before Friday 4 December

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Postage & Packaging Charges (UK)

FREE UK Delivery
Spend £50.00 in one transaction and receive free delivery!
3-4 working days

Standard Delivery
£3.00
2-3 working days

Next Day Delivery 
£8.00 
Orders must be received by 12pm Monday – Thursday in order to be delivered the following day.

Delivery Information (UK)

All orders will be dispatched using Royal Mail or Mutts & Hounds chosen courier service for dog beds & blankets, usually within 1-2 working days. Please note that goods will not be dispatched on weekends, bank holidays or any other public holiday. Please allow 3-4 working days for free delivery.

If any items are not in stock, we will email you with an estimated delivery date when you place the order.

Some parcels will require a signature on arrival therefore when ordering you must state a delivery address where someone will be present. In the event that no one is available to sign for the goods and a signature is required, the carrier will leave notification of their delivery attempt with the necessary redelivery information.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

International Shipping

Standard International Delivery
£10.00
Please allow 2 weeks for delivery.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

For any queries regarding the delivery of your order please contact us:
01249 782281 
orders@muttsandhounds.co.uk



© Mutts & Hounds 2015